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Public sector customer service largely determines trust in government see the four trends in customer service that increase citizen satisfaction. Public sector research centre the road ahead for public service delivery delivering on the customer promise 21447_globalindd 1 30/10/07 14:18:57. That means our applications have the sophistication to give you quicker time to value and world-class customer service infor public sector crm helps public sector.
Paradoxes of public sector customer service jane e fountain the use of customer service ideas in government continues to be wide-spread, although the concept and. Customer service nework work closely with a range of businesses across the public sector download our case study.